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Novosafe Technical Services LLC

/Welcome to Novosafe

  • DCD-approved contractor
  • NFPA & UAE Fire Code compliant
  • 24×7 emergency response
  • Install · Maintain · Certify
Explore services
Specialist services
6
DCD-approved products
32
Government clients
4
24×7 support: +971 54 439 0093
The Novosafe team

/About Novosafe

Novosafe Technical Services LLC was born from decades of collective experience in the Middle East. Today we are an MEP solutions provider serving both project development and maintenance, with fire protection at the centre of what we do.

About Novosafe
  • DCD approved

    Licensed to install, service and certify

  • NFPA compliant

    Designed to NFPA and UAE life safety codes

  • Business Bay

    Open Sat – Thu

/What we offer

Novosafe, officially sanctioned by Dubai Civil Defense (DCD), stands as a leading provider of comprehensive fire safety solutions in Dubai. Our expertise spans fire alarm maintenance, fire extinguisher annual service, and installation of firefighting systems, all executed in strict accordance with NFPA standards, DCD regulations, and UAE codes. As a trusted fire protection company in Dubai, we prioritize the safety and security of our clients’ premises.

  • NFPA standards
  • Dubai Civil Defense regulations
  • UAE Fire & Life Safety Code
Our services
Novosafe engineer servicing a fire pump

Sanctioned by Dubai Civil Defense

Install · Maintain · Service · Certify

01

Contracts & AMC

With a commitment to excellence, we undertake multi-dimensional contracts and annual maintenance contracts (AMC), ensuring the continuous functionality of fire safety equipment. Additionally, our services encompass fire extinguisher supply and refilling, addressing the diverse needs of businesses and residences across Dubai.

02

Tailored solutions

Novosafe’s dedicated team of professionals combines technical expertise with a customer-centric approach, delivering tailored fire protection solutions to meet the unique requirements of each client. By partnering with us, businesses and residents can rest assured that their properties are adequately protected against fire hazards.

03

Compliance & peace of mind

In Dubai’s dynamic environment, where safety standards are paramount, Novosafe emerges as the reliable choice for ensuring compliance and peace of mind. Trust us to safeguard lives and property, providing unparalleled fire protection solutions that exceed expectations.

/Services

All services

/Products

We supply the full range of DCD-approved equipment, from detection panels to portable extinguishers.

Explore fire alarm systems
Fire alarm systems
2 products in fire alarm systems

/Why Novosafe

Excellence in service

Novosafe is approved by the Dubai Civil Defense (DCD) authorities to install, maintain, service and certify all types of fire alarm and firefighting systems.

24×7 customer support

Our team is committed to quality in every aspect, with complete customer satisfaction as the goal. Our passion and proactive response to emergencies set us apart in the industry.

Complete fire protection system

Design, supply, installation, testing, commissioning and maintenance of all fire protection equipment, delivered to the highest standard.

Thorough inspection

We inspect existing fire protection systems and recommend the changes or upgrades needed for compliance and reliability.

Complete solutions

Conventional and intelligent fire detection, extinguishers and automatic sprinkler systems from one team.

One-stop shop

Everything from fire hydrant systems to gas-based suppression, designed, supplied and maintained by us.

Need an AMC?

Tell us about your building and we will schedule an inspection.

Specialist services
6
DCD-approved products
32
Sectors protected
7
Government clients
4

/Projects

View projects
Fire protection project
Fire protection project
Fire protection project
Fire extinguisher supply & refilling services in Dubai

/Supply & refilling

Fire extinguisher supply & refilling services in Dubai

You can rely on us for dependable fire extinguisher supply and refilling services in Dubai. We provide a full line of extinguishers, including CO2 cylinders and DCP (Dry Chemical Powder). They are kept in excellent operating order and prepared for usage as needed by our skilled servicing. Safety comes first, and our staff makes sure you can relax by keeping your extinguishers in top condition. We can provide solutions for commercial, industrial, and residential situations. You can rely on us to maintain the best possible condition for your fire safety equipment with our timely and expert servicing. For all of your fire extinguisher needs, get in touch with us right now.

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Annual maintenance

/AMC

Annual maintenance

Novosafe is certified by Dubai Civil Defense to install, maintain, and certify fire alarm and firefighting systems in adherence to NFPA standards, DCD regulations, and UAE Life Safety Code. Our expertise spans multi-dimensional contracts and maintenance services, encompassing fire alarm, firefighting system installations, and Annual Maintenance Contracts (AMC). With robust infrastructure and skilled personnel, we ensure compliance and reliability in every project. Trust Novosafe for comprehensive fire safety solutions that meet the highest industry standards. Whether installation, maintenance, or certification, we’re committed to ensuring your safety and peace of mind. Contact us for expert fire safety services today.

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MEP & civil

/MEP · Civil

MEP & civil

Novosafe, sanctioned by Dubai Civil Defense (DCD), delivers end-to-end fire safety solutions in alignment with NFPA standards, DCD regulations, and UAE codes. Our proficiency encompasses installation, maintenance, service, and certification of fire alarms and firefighting systems. With a focus on quality, we execute multi-dimensional contracts and annual maintenance contracts (AMC) efficiently. Moreover, our expertise extends to providing fire extinguisher supply and refilling services in Dubai. By prioritizing safety and compliance, Novosafe ensures comprehensive fire protection for your premises. Whether it’s ensuring the proper functioning of fire safety equipment or adhering to stringent regulatory requirements, our team is dedicated to safeguarding lives and property against fire hazards. Trust Novosafe for reliable and expert fire safety solutions tailored to your specific needs in Dubai’s dynamic environment.

/Clients

Public bodies across Dubai trust our work.

  • DHADubai Health Authority
  • MOHMinistry of Health
  • DEWADubai Electricity & Water Authority
  • DMDubai Municipality

/FAQ

Answers to what building owners and facility managers ask us most about DCD compliance, AMCs and extinguisher servicing.

Still have a question?

Our engineers are available 24×7.

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01Is a fire safety AMC mandatory in Dubai?

Yes. Dubai Civil Defence mandates that all buildings with installed fire protection systems, such as fire alarms, sprinklers, fire pumps, hose reels or suppression systems, maintain a valid Annual Maintenance Contract with a DCD-approved company like Novosafe. Without one, a property can fail DCD inspections and face fines.

02How often should fire extinguishers be serviced?

Dubai Civil Defence requires fire extinguishers to be serviced at least once every year. After any use, even a partial discharge, an extinguisher must be refilled immediately. High-risk environments may need more frequent checks.

03How often do fire alarm and fire protection systems need maintenance?

DCD requires at least annual inspection and servicing under a valid AMC. For high-occupancy or high-risk buildings such as hospitals, warehouses and busy commercial spaces, quarterly inspections are recommended.

04Do you issue a DCD certificate after servicing?

Yes. Novosafe provides a DCD-compliant certificate after every service, refill, hydro test and AMC visit, along with a detailed service report you can present during civil defence inspections.

05When is hydro testing required?

CO2, stored-pressure DCP, water and foam extinguishers need hydrostatic testing every 5 years, and whenever a cylinder has been damaged, overheated or corroded. Cylinders that fail must be replaced, and we can supply a DCD-approved replacement immediately.

06Can you service equipment at our premises?

Yes. Our mobile teams inspect, service and refill extinguishers on-site across Dubai. Work that needs our workshop, such as hydro testing, is handled by collecting and returning your extinguishers, and we can provide loan extinguishers so your premises are never unprotected.

07Which areas do you cover?

We serve all of Dubai, including Business Bay, Downtown, DIFC, JLT, Jumeirah, Deira, Al Quoz and the free zones such as JAFZA and Dubai South, as well as Abu Dhabi, Sharjah, Ajman and the rest of the UAE.

08How much does an AMC cost?

It depends on the size of your building and the number of systems and devices installed. Tell us about your property and we will send a free, tailored quotation.